It’s like purchasing a car. There are so many options that it’s easy for you to feel overwhelmed and it can be hard to find trustworthy advice on the features you most need.
The decision to choose a vendor for Hotel Management Software in California is one of the most difficult and important decisions that a hotel manager will make. This article will help you identify the key elements to make informed technology decisions about your hotel.
Let’s begin with the basics. These features are essential for modern hoteliers who want to make their guests’ experience better, improve back office efficiency, and establish lasting relationships with their guests.
Automating restaurant inventory management is key to efficient and accurate operations. Hospitality POS systems should include real-time inventory tracking, which can be linked to both online and in-house order. It must support variable pricing and unit tracking so stock prices can easily be tracked via their servable forms before they are sold. The inventory of your restaurant must be managed as a single component that affects all aspects of the business, from product ordering through final sale.
Mobile & tablet optimised.
Your manager, housekeeping staff, or other staff members must quickly review details of a booking. They shouldn’t need to rush back to work. Hotel POS Software in California must be mobile-friendly and optimized for tablets and smartphones. Even better, the owner should be able monitor performance while on vacation.
Clear visibility of grid.
Your grid should automatically enable the following features: Identifying guests who have yet to pay their bills, adding special events in the area, and highlighting returning guests. You should be able to quickly and easily view key information about your guests through your grid.
Do you want to build guest loyalty? Your guests’ preferences and contact information are stored in guest profiles. This allows you to provide a more personal experience for your next stay. A guest profile that includes stored CC’s will make it easier for guests to return.
You can make sure that your restaurant is running smoothly and reaching its profit and revenue goals by having all the relevant information at your disposal. A hospitality POS system’s sales analysis capabilities allow you to calculate a variety of sales metrics such as customer lifetime value, sales per customer, profit per transaction and revenue growth.
Most guests want a copy their bill when they check out. Hotel Billing Software in California should allow you to export guest folios with all charges. You will also need straightforward financial reporting to reconcile revenue from rooms, outlets, vendors, etc.
Your PMS should enable your housekeeping staff to mark rooms as clean or dirty. This information is centrally stored so the front desk can see all room statuses. They can also accommodate room moves and early check-ins without having to radio the housekeeping supervisor.
The most important PMS feature is the front office and reservations management. Hoteliers can eliminate the need to keep a paper reservation book by storing all their reservations online. You should be able set rates, manage availability, offer promotions, and view reservations on a calendar.
Group reservations are essential if your hotel is planning to host any type of event. You can allow guests to book rooms within the block and export a list. Additionally, you can configure billing settings so that multiple rooms can be billed from one account.
It is hard work. The hospitality industry has proven itself to be difficult over the past year. The hotel industry is optimistic about the future as more travelers travel and diners return to their favorite restaurants and night spots. Hotel Management Software Solutions in California could be the basis of your plans for capitalizing on the boom. It can help you expand the quality and quantity of the services that you offer.
Talech will help you identify the challenges in your business when you partner with us for your hospitality POS system requirements. This information is used to help you develop a POS system that will level the playing field.